All Safewater Technologies
     
          
 

 

        

Frequently Asked Questions

Click on the questions to see the answer. If you have a question that is not listed, please contact us at 1-877-499-9777.

Why should I test my water?
The only way to determine if there are contaminants in your water supply (public water or private well) is to test it. While some minerals and metals in our water are necessary and can provide some of our body’s requirements, too much can cause harmful effects. These harmful contaminants also cause wreak havoc on your home (pipes, appliances, etc…).

What does a water test check for?
The State of NJ requires that all homes being sold have their water tested for containments and reported to the property owner and buyer. Our water test will check for the following:
  • Bacteria hardness corrosivity
  • Nitrate iron mercury
  • Lead manganese sodium
  • ph radon-222
  • Radioactivity
  • Volatile organic chemical scan


How does Reverse Osmosis differ from a Water Filter?
An ordinary water filters use a screen to separate only particles of dirt sediment from water. Reverse osmosis does much more by removing not only particles but also an extremely high percentage of dissolved contaminants-molecule by molecule- from raw tap water. This process ensures that you are providing the best water for your family.

What does a reverse osmosis system look like and where is it installed?
Most RO systems are compact units installed under your sink leaving plenty of room for regular under sink storage. A typical system is comprised of one or more pre-filters, a reverse osmosis module, a post-filter, and a pressurized holding tank.

What needs to be done to maintain an RO system?
The filters of your RO system should be changed annually. All Safewater sends out postcard reminders to set up your appointment to have your system serviced. In addition, salt needs to be added when needed.

What happens when my RO system runs out of salt?
When your system runs out of salt your water is not being treated any longer.

Does All Safewater provide salt delivery?
Yes, All Safewater offers a delivery and installation of salt on a set schedule for a reasonable fee. Please call 1-877-499-9777 to set up an appointment.

Why does my brine take look dirty?
Especially when using rock salt, solar salt, or evaporated salt, there can be residual sediment that is a result of the natural refining process. This can cause the water to look a little dirty. This is completely normal and should not cause alarm. The brine solution in your brine tank is only used to recharge the resin; it is then discharged and rinsed away.
How much sodium is actually in softened water?
The amount of sodium that results from the softening process is minimal. As a general rule, the amount of sodium in an 8-ounce glass of softened tap water is less than 12.5 milligrams of sodium. According to the Food and Drug Administration nutrient guidelines, this is in the very low sodium range
Can brine from a water softener damage a septic tank?
The Water Quality Association has performed studies on this subject. These studies have indicated that a properly placed septic tank that works adequately cannot be damaged by brine that is discharged from a water softener. Softened water can also even reduce the amount of detergents discharged into a septic tank.
Which type of salt should I use?
There are several types of salt available for use in water softeners. Rock salt, solar salt, and evaporated salt are all good to use. Pellets or block salt are not recommended as many contain an adhesive that can cause your unit to malfunction over time. If you are concerned about your sodium intake, potassium can be a good alternative to use.
What is Gross Alpha
Alpha radiation normally exists everywhere: in the soil, in the air, and also in water. Groundwater is a common source of drinking water. The alpha radiation in drinking water can be in the form of dissolved minerals, or in the case of radon, as a gas. This Gross Alpha can cause health problems over time. Adding a water conditioner removes the alpha radiation in the water to make it safe to consume.
Why do I have blue/green stains?
Copper in the water supply can cause blue/green stains. Copper present usually indicated corrosion has occurred. Water containing copper cause blue or green stains on fixtures. Copper can cause an undesirable taste to the drinking water. It is also corrosive to aluminum.